Refunds

At AIEcommerceBackdrop, we strive to ensure customer satisfaction with every transaction made on our platform.

If you are not satisfied with a purchase, you may be eligible for a refund under the following circumstances:

• The service or product was not delivered as promised.
• The product is defective or not functioning as advertised.
• The purchase was made in error and the service or product has not been used.

To request a refund, please contact our support team via the contact page with your order details and reason for the refund request.

Please note that all refund requests are subject to review and approval by our team. We reserve the right to refuse a refund request if it does not meet our refund policy criteria.

We appreciate your understanding and cooperation in this matter.